Legal

Terms of Service

Version 1.1 · Effective date: 25 September 2026 (new accounts) · 25 October 2026 (existing accounts)

When these Terms apply to you. If you create your Kera account on or after 25 September 2026, these Terms apply from the day you create it. If your account existed before 25 September 2026, these Terms apply to you from 25 October 2026, giving you 30 days’ notice; until then the previous version continues to apply. If you don’t agree to these Terms, you can delete your account before 25 October 2026 (section 17).

1. About these Terms

1.1 These Terms of Service (“Terms”) are an agreement between you and SPIN LLC (შპს სპინ), a limited liability company registered in Georgia, company ID 405173191, registered office Ana Politkovskaia Street 22a, Floor 10, Apt 140, Vake District, Tbilisi 0186, Georgia (“we”, “us”). We operate Kera: the Android and iOS apps, the web app at aikera.app, and the related features and content (the “Service”).

1.2 The Privacy Policy forms part of these Terms. On questions of personal data, the Privacy Policy prevails.

1.3 You accept these Terms by ticking the box, before your account is created, confirming that you have read and agree to these Terms and the Privacy Policy. We record which version you accepted and when. If you are the parent or guardian of a child who has a Requester account (section 5), you accept these Terms for yourself and on the child’s behalf. If you don’t agree, don’t use the Service.

1.4 Kera is for personal and household use. A consumer is an individual acting outside their trade, business or profession. Nothing in these Terms removes rights that consumer law in your country gives you and that cannot be excluded by contract.

2. The Service

2.1 Kera is a household shopping organiser. Household members can:

2.2 Kera does not:

Every purchase is made directly with a third-party seller, on that seller’s terms.

2.3 The Service is currently free. If we introduce paid features, we will state the price clearly before you buy, and we will charge nothing without your express agreement. Mobile data charges from your network may apply.

2.4 Some features are optional, under development, role-dependent, or enabled only for some households. Not every feature described here is available to every user at all times.

3. Eligibility and your account

3.1 You must be 18 or older and able to form a binding contract to create an account. The only exception is an existing child’s Requester account under section 5.

3.2 You may not use Kera if you are subject to UN, EU, UK, US or Georgian sanctions, or are located where those sanctions prohibit us from serving you.

3.3 Keep your account details accurate and your password and devices secure. Account notices, including notices of changes to these Terms, go to your email address. You are responsible for activity under your account, unless it results from our breach of these Terms or our failure to take reasonable security measures. Report suspected misuse to support@aikera.io.

3.4 Each account is for one person. Don’t share it, and don’t open an account for someone else, except as section 5 allows.

4. Households, roles and members

4.1 Kera groups people into households. Content you add to a household is visible to its members according to their role. That content includes requests, comments, reactions, photos, voice notes, purchases, and wishes shared with the household.

4.2 There are three roles:

Children always use the Requester role (section 5). Adults can hold it too.

4.3 If you invite or manage members, you are responsible for:

Admins can remove members and change roles.

4.4 Only add information about other people if you are entitled to. Examples of such information are a family member’s allergy, the name and birthday of the person a gift occasion is for, or a name in a comment. You are entitled to add it if it concerns your own child, if the person has agreed, or if the law otherwise allows it. Add only what the household needs.

4.5 If you are a household’s only Admin, hand the role to another adult before you delete your account. If a household is left without an Admin, we may give the role to a remaining adult member who asks for it, after reasonably checking the request.

4.6 We may make a household read-only (“freeze” it), remove a member, or restrict features. We do this only as described in section 17.

5. Children

5.1 Kera doesn’t currently offer new child accounts. Nobody under 18 may create an account, and adults can’t add a child to a household. If we learn that someone under 18 has created an account, we will close it and delete it. If we offer child accounts again, we will update these Terms first.

5.2 Before child accounts were paused, a household could give a child a limited Requester account. Such an account may be used only in a household where one of the child’s parents or legal guardians is an Admin or Buyer. That parent or guardian:

5.3 Requester accounts cannot:

They do not see budgets or other money information unless an Admin chooses to show budgets. The Privacy Policy explains what information a child’s account generates and where it goes, including to our AI providers.

5.4 A parent or guardian can remove the child from the household in the app. To review, correct or delete a child’s information, or to withdraw consent, write to hello@spin.ge. If consent is withdrawn, we will close the child’s account and erase the child’s information as the Privacy Policy describes.

6. Your content

6.1 You keep all rights in the content you add (“your content”). This includes requests, notes, comments, photos, voice notes, lists, preferences, wishlists, occasions, imported files and messages to Ask Kera.

6.2 You grant SPIN LLC a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, adapt (for example, resize a photo or transcribe audio), transmit and display your content. This includes passing it to the service providers named in the Privacy Policy. The licence covers only what is needed to provide, secure, support and maintain the Service for you and the people you choose to share with. It lasts while your content is in the Service, and afterwards only as section 17.4 and the Privacy Policy allow (for example, time-limited backups). We do not use your content to train our own AI models, and we do not sell it.

6.3 You confirm that you have the rights needed to add your content and that it is lawful. You are responsible for it, including what it says about others.

6.4 Kera is not an archive, so keep copies of anything important. Adults can export core household data from Settings → Privacy & data → Export my data.

7. AI features

7.1 You are dealing with an AI. Ask Kera, and the features that categorise items, read receipts and photos, understand speech, find products, write summaries or generate images, are powered by artificial intelligence. Ask Kera is not a person. Voices in Kera are synthetic.

7.2 AI can be wrong. AI output can be inaccurate, incomplete, out of date, inconsistent, or confidently wrong. This applies to item names, categories, prices, product details, receipt lines, summaries, search results and replies. Review it before you rely on it.

7.3 You stay in control. Ask Kera only suggests. Nothing it proposes is added to a list, a preference or a wishlist until a person confirms it. It never buys, pays, approves, messages other people or changes budgets.

7.4 Don’t rely on AI for important decisions. This means decisions about health, allergies, diet, money, tax, investments, legal matters or safety. The AI takes your household’s recorded allergy and dietary notes into account, but it can miss things and it cannot see the actual product. Check the label and the seller’s information, and consult a qualified professional where it matters.

7.5 Where your data goes. To work, AI features send relevant content to AI providers acting on our behalf. That content includes messages, item names, preferences (including allergy notes), budget figures, photos and voice audio. The Privacy Policy lists these providers and explains what each one receives.

7.6 Rules for using AI features. Don’t:

In voice conversations, the microphone may pick up other people nearby. Make sure they are comfortable with that.

7.7 As between you and us, you may use output generated for you for your personal and household purposes. Others may receive similar output.

7.8 We limit AI use per household to control cost and prevent abuse. We may change providers or models, or switch AI features off (section 16).

8. Shopping, prices and allergens

8.1 Kera shows information from you, other household members, retailer web pages, public product databases and AI. This includes prices, price history and price-drop alerts, deal labels, offers and alternatives, product names, images and sizes, shipping notes, barcode results and currency conversions. It is for reference only. We don’t guarantee that it is accurate, current, available or the lowest price. The seller’s information when you buy prevails.

8.2 Allergens and product safety. Kera does not provide verified allergen, ingredient, nutrition or safety information, and public product data is crowd-sourced. Always check ingredients and allergens on the product label or with the seller or manufacturer before buying or using a product. This matters especially for someone with an allergy or medical condition, and for children.

8.3 Links you share. When you paste or share a product link, our servers fetch that page for you, sometimes in an automated browser, and re-check it later for price watches. Share only public product pages. Never share links that contain personal data, account tokens or order details.

8.4 Purchases and reminders. Purchases are between you and the seller. We’re not responsible for sellers, their goods, delivery, returns or refunds. Kera’s reminders and predictions may be late, missing or wrong. This covers bills, return and warranty deadlines, restock predictions, occasions and notifications. Don’t rely on them alone to meet a deadline or payment obligation.

9. Money features

9.1 Budgets, “safe to buy” figures, spending summaries, forecasts, sinking funds, income and expense entries, bank-statement import, bills, reimbursements, receipt splits and settle-up are organising tools. They apply arithmetic and currency conversion to figures that you and your household enter or import.

9.2 Kera and SPIN LLC are not a bank, payment or e-money institution, lender, investment firm, accountant or tax adviser. We provide no banking, payment, credit, investment, tax or financial advice, and are not licensed to. Nothing in Kera is a recommendation to buy, borrow, save or invest.

9.3 A settle-up balance, reimbursement or split records only what members have entered. Kera does not create, collect or enforce debts between members, and does not move money between them.

9.4 Import only statements you are entitled to use. Kera keeps each transaction’s date, description and amount, and does not keep account numbers. Check what was imported.

9.5 Currency conversions use third-party rates. They may be approximate, delayed, or unavailable for some currencies.

10.1 Each wish is private or shared with your household. For occasions, Kera can hide gift claims from the person the gift is for.

10.2 A household Admin or Buyer can create a gift link for an occasion. Anyone with the link can view the page without an account. The page shows the occasion’s name and date, the sharer’s first name, and the wished-for items with their images and, if chosen, their prices. The person who creates the link decides what it shows and who receives it, and should revoke it when it is no longer needed. Links expire after at most 90 days. Wishes created by a child, and occasions for a child, never appear on a gift link.

10.3 A visitor without an account (“guest”) can claim a gift by entering a first name, which the household will see. Guests must enter only their own name and use the page only to arrange gifts. Section 12 also applies to them.

10.4 A claim is a courtesy. It creates no obligation to buy and no promise of delivery.

11.1 Kera links to retailers and uses outside data sources, such as product and barcode databases, map data and exchange rates. Their content and terms are their responsibility. Attributions appear under Settings → About → Credits.

11.2 Where Kera ranks several offers, the main factors are:

11.3 Kera does not currently earn affiliate commissions, and it strips tracking parameters from links you paste. If we introduce affiliate links:

12. Acceptable use

You must not, and must not help others to:

13. Reporting content and moderation

13.1 To report content you believe is illegal or breaks these Terms (for example on a gift page, or an item image), email hello@spin.ge with the subject “Content report”. Include:

Where available, you can also use the in-app Report option.

13.2 We review reports carefully and proportionately, with regard to users’ rights. Decisions are made by people, sometimes supported by automated checks such as file-type validation. We may remove or disable content, revoke a gift link, restrict features, freeze a household, or suspend or close an account.

13.3 Unless the law or a safety risk prevents it, we will tell you what we did and why. You can challenge a decision within six months by replying or by writing to hello@spin.ge. Someone not involved in the original decision will review it. Your other legal remedies are unaffected.

14. Our rights and your licence

14.1 SPIN LLC and its licensors own the Service, including the Kera name, logo, apps, software, design and built-in content.

14.2 While you comply with these Terms, you have a personal, non-exclusive, non-transferable, revocable licence to use the Service for personal and household purposes. On mobile, the app store’s rules also apply (section 15). Open-source components are governed by their own licences.

14.3 We may use feedback you send us freely and without paying you. We won’t name you publicly without your permission.

15. App stores

15.1 Google Play. Google Play’s terms govern your use of Google Play. Google is not a party to these Terms and is not responsible for Kera.

15.2 Apple App Store. If you obtained Kera from Apple:

16. Availability and changes to the Service

16.1 We don’t promise that the Service will be uninterrupted, error-free or free of data loss. It may be unavailable during maintenance or outages, including outages at the services we rely on. Actions you take offline are sent when you reconnect. Some may fail if something has changed in the meantime.

16.2 We may change features, AI providers or models, and usage limits for valid reasons. Valid reasons include improvement, security, legal requirements, cost, or a change by a service we rely on. If a change will materially and negatively affect your use of Kera, we will tell you clearly in advance. If you are a consumer, you may then end these Terms free of charge by deleting your account. If we permanently discontinue the Service, we will give at least 60 days’ notice where we reasonably can, and a way to export core household data.

17. Suspension, termination and account deletion

17.1 You can end these Terms at any time. Use Settings → Privacy & data → Delete my data, visit aikera.io/account-deletion, or email hello@spin.ge from your account’s email address. For consumers, this also meets any statutory right to withdraw.

17.2 When you delete your account:

17.3 We may suspend or restrict access, freeze a household, or end these Terms for you if any of the following applies:

Where we reasonably can, we will warn you first and give you a chance to fix the problem, and we will give reasons (section 13.3). If we close your account for reasons other than your breach, we will give you 30 days’ notice and a chance to export core data where reasonably possible.

17.4 When an account is erased, records other members rely on may stay with the household, attributed to “Removed member”. Examples are requests, purchases and budget entries. The Privacy Policy states which of your uploads, such as photos and voice notes, are deleted.

17.5 Sections 6.2 (to the extent section 17.4 applies), 7.7, 14, 18, 19, 21 and 23 survive termination.

18. Disclaimers

18.1 Kera is provided free of charge ”as is” and “as available”. To the fullest extent the law allows, we exclude all warranties, conditions and representations not set out in these Terms, express or implied. These include merchantability, satisfactory quality, fitness for a particular purpose, accuracy and non-infringement. In particular, we don’t warrant that AI output, prices, product or allergen information, conversions, predictions or reminders are accurate or complete, or that any product is suitable or safe for you.

18.2 Some places don’t allow these exclusions, so they may not apply to you. EU, EEA and UK consumers keep their statutory conformity rights under the law of their country of residence.

19. Limitation of liability

19.1 Nothing in these Terms limits or excludes liability for:

19.2 If you are not an EU, EEA or UK consumer, then, subject to section 19.1 and to the fullest extent the law allows:

Some jurisdictions don’t allow these limits, so they may not apply to you. Business users are subject to this section wherever they are located.

19.3 If you are a consumer living in the EU, EEA or UK:

19.4 We do not ask consumers to indemnify us.

20. Communications from us

We send service messages that you can’t opt out of while you have an account, such as security, account-deletion and Terms-change notices. We send no marketing email from the app. If that changes, we will ask for any consent the law requires. You control optional notifications in Settings → Notifications.

21. Governing law and disputes

21.1 Talk to us first. Before starting formal proceedings, email hello@spin.ge with the subject “Dispute”. Include your name, your account email, the problem, and the outcome you want. We will reply within 30 days, and we will both try in good faith to resolve the matter within 60 days of your notice. This does not prevent either of us from protecting a time limit, seeking urgent relief, or using small-claims court.

21.2 Governing law and courts. These Terms and any dispute relating to them or to the Service, including non-contractual disputes, are governed by the laws of Georgia, without regard to its conflict-of-laws rules. Subject to sections 21.3–21.6, the Tbilisi City Court has exclusive jurisdiction at first instance.

21.3 EU and EEA consumers. If you are a consumer habitually resident in the EU or EEA:

21.4 UK consumers. If you are a consumer habitually resident in the UK, the same applies: your mandatory local protections remain, you may sue in the courts of the part of the UK where you live, and we may sue you only there.

21.5 US users. If you live in the United States:

21.6 Other consumers. Mandatory consumer protections, and any right to sue at home, under the law of your country of residence continue to apply.

21.7 Out-of-court dispute resolution. We are not obliged to take part in, and do not take part in, proceedings before a consumer arbitration body. The EU Online Dispute Resolution platform has closed, so we don’t link to it.

22. Changes to these Terms

22.1 We may update these Terms to reflect changes to the Service, the law, the services we rely on, or security needs.

22.2 For material changes, we will give at least 30 days’ notice before they take effect, in the app and, where appropriate, by email, together with a summary of what is changing. Where the law requires it, or where we choose to, we will ask you to accept the new Terms in the app. Otherwise, continuing to use Kera after the effective date means you accept them. If you don’t agree, you can delete your account before the change takes effect.

22.3 Changes required by law, changes that address an urgent security risk, and changes that only benefit you may take effect sooner. The previous version is at aikera.io/terms/v1.0; older versions are available on request.

23. General

24. Contact

SPIN LLC (company ID 405173191), Ana Politkovskaia Street 22a, Floor 10, Apt 140, Vake District, Tbilisi 0186, Georgia.